Security Policy

The following policy applies to all credit card transactions through the Cruisestaff website.

Security when you order online

We are highly confident of the quality and security of our e-commerce facility and recommend this method of payment and ordering. This allows us to offer the best level of speed, accuracy and security in our service to you.

Credit card numbers provided through our e-commerce facility are processed immediately in an encrypted form (using 128 bit SSL encryption) over a secure link and are not stored permanently. This provides a high level of security protection for our customers. The secure link is provided by our e-commerce service provider SecurePay and the transaction is processed by the Westpac, one of Australia's largest and longest established banks.

Microsoft Internet Explorer browsers have built-in security mechanisms to ensure that users do not accidentally submit personal information over an insecure link. If a user tries to submit information to an unsecured site, the browsers will, by default, show a warning. In contrast, if a user submits credit card or other information to a site with a valid Server ID and an SSL connection, the warning does not appear and the secure connection is seamless.

Users of the Cruisestaff Web site can be sure that online transactions with our site are secure by looking for the following signs:

• The URL in the browser window displays "https" at the beginning of a transaction instead of http.
• In Internet Explorer (IE), a padlock icon appears at the end of the Internet address window. IE users can check the Web site's encryption level by following these steps: right-click on the Web site's page and select Properties, then click the Certificates button. In the Fields box, select "Encryption type" - the Details box shows you the level of encryption.